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BRAND × DIGITAL × EXPERIENCE × PSYCHOLOGY

Sharan Koonjul

6+ years shaping brand, digital and customer experiences across multi-brand environments — connecting strategy, psychology and design with measurable growth.

PORTFOLIO

1,600+

Career submissions

14

Brands across 7 industries

+43%

Service bookings

+51%

Website traffic

1,600+

Career submissions

14

Brands across 7 industries

+43%

Service bookings

+51%

Website traffic

-ABOUT-

I help organisations express who they are with clarity, consistency, and intention — across brand, digital, and customer experience.

-ABOUT-

I help organisations express who they are with clarity, consistency, and intention — across brand, digital, and customer experience.

-MY METHODOLOGY-

01 Understand

Behaviour, context and business reality.

02 Structure

Positioning, journeys, information and systems.

03 Build

Digital, content and experience touchpoints.

04 Measure

Behaviour, performance and optimisation.

-MY METHODOLOGY-

01 Understand

Behaviour, context and business reality.

02 Structure

Positioning, journeys, information and systems.

03 Build

Digital, content and experience touchpoints.

04 Measure

Behaviour, performance and optimisation.

-CAPABILITIES-

Brand

Brand architecture
Positioning
Narrative & storytelling
Multi-brand governance
Creative direction

Digital

Digital ecosystem strategy
Websites & information architecture
UX & CRO
SEO
Analytics & performance
CRM & owned media

Experience

Customer journey design
Wayfinding
Environmental branding
Campaign experience
Content & physical touchpoints

-PORTFOLIO-

SELECTED WORK

Three projects. Different problems, connected thinking.

2024 - 2026 MAURITIUS

Domaine de Labourdonnais LTD

Digital Strategy, UX, CRO, SEO, ANALYTICS

From website redesign to digital transformation

-CONTEXT-

Turning a long-overdue website redesign into a clearer digital architecture built around customer intent, conversion and measurable growth.

-ACTION-

Turning a long-overdue website redesign into a clearer digital architecture built around customer intent, conversion and measurable growth.

-RESULTS-

+53%

ORGANIC TRAFFIC ACQUISITION

DISCOVER

2022–2023 MAURITIUS

C-Care Wellkin

Way-Finding

Redesigning the patient journey at C-Care Wellkin

-CONTEXT-

Translating wayfinding guidelines into an operational patient-experience system across one of the hospital's busiest departments.

-ACTION-

Translating wayfinding guidelines into an operational patient-experience system across one of the hospital's busiest departments.

-RESULTS-

Rs 4.7 M

APPROVED INFRASTRUCTURE INVESTMENT

DISCOVER

2025 - MAURITIUS

Quartier Des Serres

Media Production

Launching La Place du Manguier through story and experience

-CONTEXT-

A launch built around the artisans behind the space — connecting film, PR, design, digital content and the physical guest experience.

-ACTION-

A launch built around the artisans behind the space — connecting film, PR, design, digital content and the physical guest experience.

-RESULTS-

100K+

VIDEO VIEWS

DISCOVER

-Experience-

May 2024 - Current

Brand and Project Coordinator
(Strategic Brand & Digital Lead)

Domaine de Labourdonnais Ltée

Brand architecture and digital strategy across 14 brands and 7 industries, spanning digital ecosystems, UX/CRO, SEO, analytics, CRM, content and customer experience.

October 2021 - October 2023

Marketing Coordinator

C-Care Ltd

Brand guardianship and patient-experience projects across healthcare — including wayfinding, rebranding, digital booking, communications, sponsorships and PR.

-INSIGHTS-

Thoughts on branding, psychology, digital strategy, and leadership — drawn from real work, lived experience, and ongoing learning.

EXPLORE

-INSIGHTS-

Thoughts on branding, psychology, digital strategy, and leadership — drawn from real work, lived experience, and ongoing learning.

EXPLORE

-BEYOND WORK-

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My Travels

Moving through places sharpens how I observe culture, space, and human behaviour — all of which influence my creative lens. A quiet collection of places, moments, and observations.

EXPLORE
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Click.click.Boom!

A space for visual exploration — photography, experiments, and moments captured along the way.

EXPLORE
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If you’d like to connect, collaborate, or simply exchange ideas, feel free to get in touch.

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