
BRAND × DIGITAL × EXPERIENCE × PSYCHOLOGY
Sharan Koonjul
6+ years shaping brand, digital and customer experiences across multi-brand environments — connecting strategy, psychology and design with measurable growth.
1,600+
Career submissions
14
Brands across 7 industries
+43%
Service bookings
+51%
Website traffic


1,600+
Career submissions
14
Brands across 7 industries
+43%
Service bookings
+51%
Website traffic
-ABOUT-
I help organisations express who they are with clarity, consistency, and intention — across brand, digital, and customer experience.
-ABOUT-
I help organisations express who they are with clarity, consistency, and intention — across brand, digital, and customer experience.
-MY METHODOLOGY-
01 Understand
Behaviour, context and business reality.
02 Structure
Positioning, journeys, information and systems.
03 Build
Digital, content and experience touchpoints.
04 Measure
Behaviour, performance and optimisation.
-MY METHODOLOGY-
01 Understand
Behaviour, context and business reality.
02 Structure
Positioning, journeys, information and systems.
03 Build
Digital, content and experience touchpoints.
04 Measure
Behaviour, performance and optimisation.
-CAPABILITIES-
Brand
Brand architecture
Positioning
Narrative & storytelling
Multi-brand governance
Creative direction
Digital
Digital ecosystem strategy
Websites & information architecture
UX & CRO
SEO
Analytics & performance
CRM & owned media
Experience
Customer journey design
Wayfinding
Environmental branding
Campaign experience
Content & physical touchpoints
-PORTFOLIO-
SELECTED WORK
Three projects. Different problems, connected thinking.
2024 - 2026 MAURITIUS
Domaine de Labourdonnais LTD
Digital Strategy, UX, CRO, SEO, ANALYTICS
From website redesign to digital transformation
-CONTEXT-
Turning a long-overdue website redesign into a clearer digital architecture built around customer intent, conversion and measurable growth.
-ACTION-
Turning a long-overdue website redesign into a clearer digital architecture built around customer intent, conversion and measurable growth.
-RESULTS-
+53%
ORGANIC TRAFFIC ACQUISITION
2022–2023 MAURITIUS
C-Care Wellkin
Way-Finding
Redesigning the patient journey at C-Care Wellkin
-CONTEXT-
Translating wayfinding guidelines into an operational patient-experience system across one of the hospital's busiest departments.
-ACTION-
Translating wayfinding guidelines into an operational patient-experience system across one of the hospital's busiest departments.
-RESULTS-
Rs 4.7 M
APPROVED INFRASTRUCTURE INVESTMENT
2025 - MAURITIUS
Quartier Des Serres
Media Production
Launching La Place du Manguier through story and experience
-CONTEXT-
A launch built around the artisans behind the space — connecting film, PR, design, digital content and the physical guest experience.
-ACTION-
A launch built around the artisans behind the space — connecting film, PR, design, digital content and the physical guest experience.
-RESULTS-
100K+
VIDEO VIEWS
-Experience-
May 2024 - Current
Brand and Project Coordinator
(Strategic Brand & Digital Lead)
Domaine de Labourdonnais Ltée
Brand architecture and digital strategy across 14 brands and 7 industries, spanning digital ecosystems, UX/CRO, SEO, analytics, CRM, content and customer experience.
October 2021 - October 2023
Marketing Coordinator
C-Care Ltd
Brand guardianship and patient-experience projects across healthcare — including wayfinding, rebranding, digital booking, communications, sponsorships and PR.
If you’d like to connect, collaborate, or simply exchange ideas, feel free to get in touch.
































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